Return policy

Return policy

A 14-day return policy applies to the products bought from Fitshop web store and regular stores according to § 56 in the debt-right law.

In order to return the commodities, the bill that came with the merchandise or was sent to e-mail is required. The buyer must file a written application to OÜ Robocop and then return the merchandise. The money will be retuned to your bank account at the first oppourtunity but no later than 30 days since the merchandise has reached back to the seller. When returning the product(s), The shipping costs are not compensated. The client must cover the costs concerning the return up to 10 EUR (this does not apply if the product has no deficiencies). When returing the product, Robocop OÜ will return the sum of purchase including the sum paid for postal service to the account from which the paymant was originally made.

The product subject to returning must be completely unused and in original package. In case after the returning it appears that the product has been used, is not in original package or is invalid for sale due to the buyer, OÜ Robocop has no obligation to return the purchase sum for the product.